| Articles About Building Long-Term Client Relationships (pdf) |
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| The Client Leadership Forum Biographies |
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| Andrew Sobel |
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Andrew Sobel is a leading authority on client relationships and the skills and strategies required to earn enduring client loyalty. He is the author of two acclaimed, best-selling books, Making Rain: The Secrets of Building Lifelong Client Loyalty (John Wiley) and Clients for Life: Evolving from an Expert for Hire to an Extraordinary Advisor (Simon & Schuster). Andrew has worked for 23 years as both as a strategy advisor to top management and as an executive educator, designing and delivering a large number of professional development programs for leading services firms around the globe. His clients have included both established public companies as well as privately held and managed professional service firms. His articles and work have been featured in a variety of national magazines and media, including USA Today, Advertising Age, Investors Business Daily, and The Harvard Business Review, and he has appeared on numerous national television programs such as ABC's World Morning News. He was a Senior Vice President and Managing Director with Gemini Consulting (formerly the MAC Group), where he worked for 15 years. He lived and worked in Europe for 13 years, and speaks three languages. Andrew graduated from Middlebury College and earned his MBA from Dartmouth's Tuck School. He is currently President of Andrew Sobel Advisors, Inc., and executive director of the Client Leadership Forum.
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| Contact: |
andrew@andrewsobel.com |
| Website: |
www.andrewsobel.com |
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| James Kelly |
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James Kelly is the former Chairman and founder of Gemini Consulting, a $750 m. global consulting firm (formerly the MAC Group, now Cap Gemini Ernst & Young). A top CEO consultant and strategist, James consults with large financial institutions and professional service firms worldwide on a variety of topics, including leadership, strategic selling, and client relationship management. He serves or has served as a board director of a number of services companies, including First Active Bank, Dublin, Ireland; ERM, London, England; Liberty Re, London, England; and Gemini Consulting, Morristown, NJ. His clients have included leading public companies as well as non-profit organizations such as Stanford University. He has published widely in periodicals such as the Sloan Management Review and Long Range Planning. He is coauthor of Transforming the Organization (McGraw Hill), which was a Business Week bestseller. James lived for 20 years in London, where he directed the expansion of Gemini's Europe an and Asian business. He currently resides in Massachusetts, and spends six months a year in London. He is a graduate of Depauw University and Harvard Business school, and is married to a UK national.
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| Contact: |
jkelly@macpartnership.com |
| Website: |
www.macpartnership.com |
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